Getting Started With Your GEM Wearable
Getting Started With Your GEM Wearable
Your complete guide to unlocking real-time energy insights and optimizing your wellness journey.
Download the App
Quick Start Guide
Step 1: Unboxing Your GEM
Carefully unpack your GEM device and verify all components are included: GEM wearable, charging cable, and quick start guide.
Your E4L GEM Wearable includes:
- GEM wearable device
- USB charging cable
- Quick start guide
- Warranty information
Additional Help
Carefully remove all components and check that everything is included. The GEM device should have some charge, but we recommend fully charging it before first use.
If any components are missing or damaged, please contact us at https://help.e4l.com
Step 2: Charging Your Device
Connect the charging cable to your GEM and plug it into a USB power source. A full charge takes approximately 2 hours.
Charging Steps:
1. Connect the USB charging cable to the charging port on the back of the GEM.
2. Plug the other end into a USB power source (wall adapter, computer, etc.).
3. The LED indicator will pulse slowly while charging.
4. When fully charged, the LED will remain solid.
Battery Life & Information:
A full charge takes approximately 2 hours and provides up to 3 days of continuous use, depending on your settings.
For optimal battery life, avoid exposing your GEM to extreme temperatures and charge it before the battery is completely depleted.
Step 3: Wearing Your GEM
Carefully unpack your GEM device and verify all components are included: GEM wearable, charging cable, and quick start guide.
Proper Placement & Fit:
1. Place the GEM on your wrist with the sensors facing your skin.
2. Position it about one finger-width above your wrist bone.
3. Adjust the strap so it's snug but comfortable - not too tight or too loose.
4. The GEM should stay in place during normal movement but shouldn't leave marks on your skin.
Important Advisory
For consistency of readings use the same wrist each time.
GEM Wearables are splash proof. Do not submerge your GEM.
Step 4: Download the App
Download the E4L GEM app from the App Store or Google Play Store and create your account.
Download Instructions
1. Visit the App Store (iOS) or Google Play Store (Android).
2. Search for "E4L GEM" or scan the QR code on your quick start guide.
3. Download and install the app.
4. Open the app and create an account or log in if you already have one.
5. Complete your profile with basic information for more personalized insights.
Requirements
The app requires iOS 12.0+ or Android 8.0+ and Bluetooth 4.0 or higher.
Step 5: Connect Your GEM
Open the app and follow the on-screen instructions to pair your GEM device via Bluetooth.
Pairing Steps
1. Ensure your GEM is charged and within 30 feet of your phone.
2. Enable Bluetooth on your phone.
3. Open the E4L GEM app and log in with your purchase email address and password
4. Tap "Connect Device" on the home screen.
5. Follow the on-screen instructions to complete the pairing process.
6. Double press the GEM button if you think Bluetooth is turned off
7. Once connected, the app will confirm the connection.
Update Firmware
If you experience connection issues, ensure your GEM is charged, your Bluetooth is turned, your GEM is charged and try again. If problems persist, visit our troubleshooting section in the app or contact support.
Troubleshooting Tips
If you experience connection issues, ensure your GEM is charged, your Bluetooth is turned, and try again. If problems persist, visit our troubleshooting section in the app or contact support.
Step 6: View Your First Data
Once connected, your GEM will begin collecting data. View your first energy readings in the app dashboard.
Dashboard & Data Updates
After connecting your GEM:
1. The GEM will immediately begin collecting data.
2. Initial readings will appear on your app dashboard within 1-2 minutes.
3. For the most accurate baseline reading, sit quietly for 5 minutes.
4. Your dashboard will display key metrics including energy levels, emotional state, and stress indicators.
5. Tap on any metric to view more detailed information and historical trends.
6. The initial pulse reading may take a few hours to complete and display in the app.
7. The GEM app must be connected to the internet (via Wi-Fi or mobile data) to update your data.
Accurate Readings
For the most accurate readings, wear your GEM consistently and sync with the app at least once daily.
* The GEM requires there be skin contact. Ensure your GEM is properly fitted and is making contact to skin on back sensors.
First Readings
The GEM uses advanced biometric sensors to measure subtle energy fields and physiological responses. Your first readings establish a baseline that will help track changes over time.
* The first initial pulse reading may take a few hours to complete and display in the app.
GEM Wearable Functionality
Deep dive into the functions of your GEM and how to best utilize the GEM Wearable within the app daily.
DETECT
Vitality Score
Represents your overall energy levels and vitality
1. Updated every 24 hours (rolling average)
2. History: Daily scores
Emotion Score
Measures your ability to process and manage emotions effectively
1. Updated with every successful reading
2. GEM attempts readings every 15 minutes; only successful readings are used
3. History: all readings per day (average)
Main Emotional Transformation
Highlights the key emotional theme currently relevant for you
1. Shows state from latest successful reading
2. History: Top 3 Emotions, 7 Days or 30 Days
Sleep
*This feature is currently in beta testing and is currently only measuring sleep quantity at this time.
Reflects the effectiveness and restorative quality of your sleep. Wear your GEM during sleep to gain insights into your sleep quality, energy restoration, and circadian rhythms. Receive recommendations for better rest.
CORRECT
Energy
1. Energize: quick uplift in alertness and stamina.
2. Recharge: restore depleted energy, supportive after stress or exertion.
3. Focus: sharpen concentration and cognitive clarity.
4. Deep Work: sustain long periods of mental effort.
5. Learning: enhance memory retention and mental flexibility.
6. Creativity: stimulate divergent thinking and inspiration.
Relax
1. Relax: overall calming and unwinding effect.
2. Chill: release stress and tension, emotional balance.
3. Meditate: deepen mindfulness and inner awareness.
4. Sleep: prepare body and mind for rest, improve sleep onset and quality.
Emotions
1. Courage: support self-confidence and resilience.
2. Gratitude: foster appreciation and positivity.
3. Connection: enhance empathy and relational openness.
4. Decisiveness: support clarity and determination in decision-making.
5. Faith: strengthen trust and inner alignment.
Environment
1. EMF: support the body’s resilience to electromagnetic exposure.
2. Air Travel: reduce jet lag, fatigue, and environmental stress from flying.
PROTECT
TCM Cycle
1. Runs according to Traditional Chinese Medicine’s 24-hour organ clock.
2. Each organ system is supported during its peak energy time (i.e.; Liver support at 1–3 am, Lung support at 3–5 am, etc.)
3. Structured as 10-minute cycles every hour, targeted to the meridians.
Emotions
1. Uses real-time emotional state detection from pulse readings.
2. Boosts the related organ or meridian associated with the detected emotion.
3. Works in addition to the TCM cycle, giving personalized emotional balance.
Circadian Rhythm
Supports natural daily rhythms of sleep, activity, and energy. By supporting this cycle, it ensures the body receives the right type of support at the right time of day, complementing both TCM cycle and emotional balancing.
Example cycle:
Midnight – 4 am → Sleep support
9 am – 10 am → Day activation
11 am – 1 pm → Energy support
6 am – 7 am → Chill
8 am → Alertness activation
Protect Feature Functionality
The entire protect program runs automatically for 15 seconds every hour, on the hour.
Frequently Asked Questions
How often should I wear my GEM Wearable?
For optimal results, we recommend wearing your GEM at all times apart from charging.
What does the button on the side of the GEM do?
The button found on the side of the GEM does not interact with the GEM App. Instead it serves as a toggle for features on the device itself.
1. Resetting the GEM Wearable: While charging, press and hold the button for 15 seconds to reset the GEM. The light will turn off when the reset is complete.
2. Turn Bluetooth On: Press the button until the light changes from blue to green — this indicates Bluetooth is on.
3. Turn Bluetooth Off: Press the button until the light changes from blue to red — this indicates Bluetooth is off.
What does the LED light on the GEM indicate?
The LED light on the GEM serves as a way to notify you of the state of the GEM Wearable. This is not an indicator of anything that is going on within the app.
1. Solid Red (While Charging): The device is charging.
2. Solid Green (While Charging): The battery is fully charged.
3. Light Off (After Unplugging): Charger disconnected.
4. No Light During Use: Normal operation — GEM is active but discreet.
Is the GEM Wearable waterproof?
The E4L GEM device is splash proof but we recommend taking it off for periods of extensive water exposure or submersion
How accurate are the GEM Wearable readings?
The GEM uses advanced biometric sensors and proprietary algorithms to provide highly accurate readings of your vital and emotional energy. For best results, ensure the device is properly positioned on your wrist and maintains contact to your skin. The more consistently you wear your GEM, the more accurate its personalized insights will become over time.
How often should I charge my GEM?
With normal use, the GEM battery lasts approximately 3 days on a single charge. We recommend charging it when the battery level drops below 20%, which you can monitor in the app. A full charge takes about 2 hours. To maximize battery life, avoid exposing the device to extreme temperatures and close energy-intensive app features when not in use.
Can I share my GEM device with someone else?
While it's technically possible to share your GEM device with another person, we don't recommend it. The GEM learns your unique energy patterns over time, and sharing the device would compromise the accuracy of its personalized insights. Each user should have their own GEM device linked to their individual app account for the most accurate and beneficial experience.
How does the GEM integrate with ENERGY4LIFE's assessment technology & product lineup?
The GEM Wearable will soon seamlessly integrates with the entire ENERGY4LIFE ecosystem. You will be able to share your data with your ENERGY4LIFE certified practitioner for more personalized treatment plans, integrate insights with other ENERGY4LIFE wellness programs, and access exclusive content based on your GEM Wearable readings. Future updates will expand these integration capabilities even further.
What are the technical specifications?
A detailed GEM Wearable technical release document can be found here
Should the light on the top of the GEM be on when the GEM is working?
No. The light on the top of the GEM is not on during normal operation. It only flashes in the following situations:
- Low battery: The light will flash red.
- Bluetooth on/off: When pressing the side button twice, the light will flash:
- Green/blue when Bluetooth is switched on
- Red/blue when Bluetooth is switched off
- During regular use, if the GEM is working properly, the light will remain off.
How do I know if my GEM is working?
There are several ways to confirm your GEM is functioning properly:
Bluetooth connection:
- If Bluetooth is enabled on both your GEM and your phone, the app’s home screen will show the device as connected, with a battery percentage and a blue symbol next to it.
- If your GEM was previously paired but is not currently connected, the symbol will appear yellow. Check Bluetooth is turned on on the GEM by pressing the side button twice. You should see a blue/green flash. If it is a red/blue flash, you have turned Bluetooth off and need to double press again.
Indicator lights:
- You will not see any lights on the top of the device during normal operation.
- Every hour, the lights facing your skin will flash briefly to show the device is active.
- When you send a Correct program from the app, the lights facing your skin will also flash briefly to confirm the program has been received correctly.
These indicators together confirm that your GEM is working as intended.
Does my GEM need to be connected to my phone all the time to work?
No. Your GEM does not need to stay connected to your phone continuously.
The only functions that require a phone connection are:
- Calculating your scores in the app
- Sending Correct programmes to the GEM
For all other functions, the GEM works independently. It will continue to run every hour, sending corrective biosignatures to your body even when your phone is not nearby.
The GEM also has built-in memory that stores a couple of days’ worth of data. The next time it connects to your phone, it will update your scores with the stored data.
What should I do if my phone won’t connect to the GEM?
If your phone isn’t connecting to the GEM, please follow these steps:
1. Delete the app from your phone
2. Reinstall the app and make sure to tap Allow on all permission pop-ups.
3. Place the GEM on the charger.
4. Press and hold the side button for 12 seconds.
5. Wait for 2 minutes while the GEM resets all settings.
6. Try connecting again through the app.
This process resets the GEM and usually resolves connection issues.
How long does a correct program run for and does it repeat?
The selected program runs for 1 minute and is activated only on demand when you press the program in the app. It does not repeat automatically.
If you want to run it again, you can:
• Re-select the program in the app, or
• Press the side button on the GEM once to re-run the last program
*With our premium subscriptions correct cycles run automatically after pulse detection.
I work during the night, are there any settings for me?
Currently there are no specific settings for those that work during normal circadian rhythm cycles. For this reason, we have created a setting that allows you to turn off the Circadian Rhythm Protection feature within the GEM app.